wonderful staff made us feel like family during our stay and the clean room was a delight

Clean, welcoming atmosphere with friendly staff.

The room was spacious and clean, and we loved the comfortable beds after a long drive. The pool and jacuzzi were perfect for some relaxation after our busy days. 😊

Breakfast Bliss and Friendly Staff!

Wow, what a surprise! The staff here were super friendly, and our room was clean and comfy. We mostly chilled in our room, but the cleaning was fast when we stepped out. Breakfast was seriously good, especially the cinnamon rolls!

Staying here was great for our family of six, especially with four teenagers who loved the spacious rooms! We even found time to relax and unwind after an exciting afternoon at the nearby Cactus Speedway, which kept everyone on the edge of their seats.

My kids wished for a larger parking area to accommodate our family van. it was quite a tight squeeze.

Cozy, cozy, cozy.

I had the most good stay! The indoor pool was such a relaxing retreat, perfect for unwinding after a long day. Plus, the breakfast was custom.

strongly recommend ❤️❤️

great staff, but room maintenance could improve

The team provided a warm welcome and always greeted us with a smile. Housekeeping did a great job ensuring cleanliness throughout our stay.

Room maintenance needs attention, especially with the bathroom fixtures.

The hotel was clean and the staff was friendly, which made for a pleasant stay. However, the breakfast options were limited and service sometimes felt slow, particularly at peak hours. Overall, it was a decent experience with some areas needing improvement.

Had a great time during my 4-night stay! The breakfast was delicious, and the quick room cleaning service made our stay so comfortable. Definitely would come back again!

i recently stayed at the holiday inn express for two nights, and it was a pleasant experience. the room was nice and cool when i entered, which was refreshing. the breakfast choices were good, and the eating area was clean, with the staff keeping everything well-stocked. it's great to have recreational amenities too, like the indoor pool and fitness center!

The indoor pool offers a great spot to relax and cool off after a long day, making it a nice escape during downtime. The breakfast layout is spacious and provides a solid selection with options like pancakes and cinnamon rolls that make the morning a bit sweeter.

Noisy elevator system often made the experience less than ideal. it’s slow and choppy, which adds an unwelcome layer of stress after a long day. There were also issues with cleanliness, particularly with towels that comes with some questionable hair, leaving a bit of a grim impression. On top of that, a few guests reported ants in their rooms, which certainly doesn’t sit right when you’re just trying to unwind.

The room was nice and cool when I walked in, which was super refreshing! It's spacious and clean—definitely gave off a comfy vibe. The bed was really comfortable too, making it easy to relax after a long day. Showers were great, no complaints there. Can't forget to mention how well-stocked the breakfast area was in the mornings!

The check-in process was smooth, and the room maintained a nice cool temperature upon arrival. Breakfast included a variety of choices, and the dining area was kept clean and well-stocked by attentive staff. However, the towels could use a fabric softener for a more comfortable feel, and there were occasional noise disturbances from nearby rooms during the night. Overall, amenities like the indoor pool were a welcome addition to the stay.

This hotel was a great fit for a short layover in Jacksonville with a good price-quality ratio. The staff were super sweet and made us feel welcome, like family. If you’re looking for a comfy bed, you’ll be happy here.